Privacy Policy
Word Fun:Puzzle Journey publishes this page so users can review important app, policy, and support information in one official location.
Your Privacy Matters
Before you play Word Fun:Puzzle Journey, please take a moment to read this Privacy Policy from Centhousuf. It explains our data practices in honest, plain language.
This policy takes effect on 2026-05-11. Questions may be directed to mdatc12@dashrungame.com.
Word Fun:Puzzle Journey is a mobile game. By downloading or using it, you agree to the practices described in this policy.
We take a privacy-by-design approach: collect only what we need, protect what we have, and never sell your data.
> Note: You must be at least 13 years old to use this app.
If you have questions about this Privacy Policy, please contact Centhousuf at our support team.
Product Privacy Notes
This Policy applies to Word Fun:Puzzle Journey in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or reward-style messages where applicable.
The product theme does not change the categories of data described in this Policy. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
Your Data: What We Collect
Word Fun:Puzzle Journey collects data in two ways: automatically when you use the app, and information you provide to us directly.
Technical Data We Collect Automatically
Every time you play, we may receive:
- Your device model and operating system
- A unique device or advertising identifier
- How long you play and which features you use
- Technical logs if the app crashes
- Your general region (country-level, from your IP address)
- Your email when you contact support at mdatc12@dashrungame.com
- Your chosen display name
- Content of any messages or feedback you send us
We are explicit about what we don't collect: no precise location, no contacts, no financial data, no biometrics, and no health information.
Third-Party Platform Accounts: Connecting via Game Center (iOS) or Google Play Games (Android) may share platform-level identifiers and game data with us, subject to the privacy policies of those platforms.
Children: We do not intentionally collect personal data from children under 13. If you are a parent and believe your child has shared personal information with us, please contact our support team.
All analytics data is collected in pseudonymized form and cannot be used to directly identify you.
For questions about this section, contact our team at our support team.
Using Your Information Responsibly
Centhousuf uses data collected through Word Fun:Puzzle Journey for the following purposes — and no others.
Operating the App
Core game functionality requires us to process certain data: delivering game content, saving your progress, processing transactions you initiate, and responding to your support requests.
Analytics and Improvement: Pseudonymized usage data helps us prioritize bug fixes, improve game balance, and design better features based on how players actually play.
For Safety and Fairness
- Detect cheating or fraudulent activity
- Protect players from harassment or abuse
- Maintain the integrity of game systems
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
Important: Centhousuf does not sell, rent, or trade your personal information to third parties.
Where required by law (including GDPR), our legal bases for processing include: contract performance, legitimate interests, and legal compliance.
If you have concerns about how we use your data, please reach out at our support team.
Third-Party Data Sharing
We work with a small number of trusted partners to deliver Word Fun:Puzzle Journey. This section describes exactly what data they receive.
Third-Party Service Providers
We engage companies that help us deliver Word Fun:Puzzle Journey — data hosting, crash analysis, and customer support. These providers are contractually prohibited from using your data for anything beyond the agreed service.
Legal Obligations
We may disclose your information if required by law, court order, or government regulation, or to protect the rights and safety of Centhousuf, our players, or others.
Business Transactions
If Centhousuf is involved in a merger, acquisition, or asset sale, your information may be transferred to the successor entity, subject to the same privacy protections outlined here.
We do not sell your data. We never sell, rent, or auction personal information to advertisers, data brokers, or any other third party.
We may share aggregated, anonymized statistical data with partners or in public reports. This data cannot identify you individually.
Data sharing questions can be sent to our support team.
Tracking and Analytics
To improve Word Fun:Puzzle Journey and measure its performance, we use analytics SDKs and device identifiers. Details below.
Analytics SDKs
We use third-party analytics SDKs (such as Firebase Analytics) that collect pseudonymous gameplay data. These SDKs identify your device — not your identity — to measure session data and app performance.
Advertising Identifiers
Your device's Advertising ID (Apple IDFA / Google GAID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Opt-Out Options:
- On iOS, use the App Tracking Transparency prompt to limit tracking
- On Android, go to Settings → Google → Ads to opt out or reset your ID
Crash Reporting: We use crash analytics tools that automatically collect error logs when the app crashes. This data is used solely to identify and fix technical issues.
We do not use tracking data to serve behavioral advertising inside Word Fun:Puzzle Journey without your explicit consent.
For questions about our use of tracking technologies, email our support team.
Kids' Privacy
Children deserve strong privacy protections. This section describes Centhousuf's commitments to child privacy in Word Fun:Puzzle Journey.
We never knowingly collect personal data from a child under 13 without first obtaining verifiable consent from a parent or legal guardian.
For Parents and Guardians
If your child has shared personal information with us, you may:
- Review the information we hold about your child
- Request correction or deletion of that information
- Withdraw consent for further data collection
Contact us at our support team to exercise these rights.
How We Protect Young Players: No behavioral ads, minimal data collection, no access to contacts or location, and supervised social features — these are our core children's design commitments.
EU/UK Children (GDPR Art. 8): For users in the EU or UK under 16 (or the lower age set by member state law, minimum 13), we require parental authorization before processing their data.
Parents who have concerns about their child's privacy in Word Fun:Puzzle Journey should contact our support team. We take every concern seriously.
Contact Centhousuf at our support team for all children's privacy matters.
Mixed Audience Notice
Our app is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at our support team and we will delete such information promptly.
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Data Subject Rights
Privacy rights vary by jurisdiction. This section explains the rights you may have regarding your personal data in Word Fun:Puzzle Journey.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
For EU/UK Users: In addition to the rights above, you may lodge a formal complaint with your national data protection authority. In the UK, this is the ICO (ico.org.uk).
Submitting a Request: Send a rights request to our support team. We may ask for identity verification and will respond within 30 calendar days.
If we process your data based on consent, you can withdraw that consent at any time by contacting our support team.
We take your privacy rights seriously. Contact our support team anytime.
Our Data Retention Policy
We don't keep your data longer than necessary. This section explains how long Centhousuf retains various types of information from Word Fun:Puzzle Journey.
Retention Periods:
- Account and gameplay data: Active account + 30 days after deletion request
- Support communications: 12 months after resolution
- Analytics logs: 90 days (auto-deleted)
- Financial records: 7 years (legal requirement)
- Crash reports: 60–90 days
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
Legal Holds: We may defer deletion where data is subject to an active legal obligation, regulatory requirement, or dispute resolution process.
Where permanent deletion is not technically feasible immediately, data is anonymized as an interim measure before final deletion.
Data retention questions: our support team.
Data Security
Centhousuf invests significantly in security. Here are the measures we take to protect your personal information.
Encryption: All data transmitted between your device and our servers is protected by TLS encryption. Stored data is encrypted at rest using industry-standard algorithms.
Operational Security: We limit data access to staff who need it for their role, conduct background checks for relevant positions, and maintain data processing agreements with all third-party vendors.
We do our best but no security is absolute. In the event of a breach, we will notify you as required by law and take immediate corrective action.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
Found a Security Issue? Please report it responsibly to our support team. We investigate all reports and appreciate your help keeping Word Fun:Puzzle Journey secure.
Contact our security team at our support team.
Third-Party Tools and Services
Word Fun:Puzzle Journey integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Word Fun:Puzzle Journey is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
Global Data Transfers
Cross-border data transfers require appropriate legal safeguards. Centhousuf ensures these are in place for all international transfers from Word Fun:Puzzle Journey.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
Legal Safeguards for EU/UK Transfers: For transfers of personal data from the EEA or UK to third countries, Centhousuf relies on Standard Contractual Clauses (EU Commission Decision 2021/914) and, where applicable, UK IDTAs.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
Adequacy Decisions: Some countries we transfer data to have been recognized by the European Commission as providing adequate protection (e.g., UK, Canada for commercial organizations, Japan).
For more information about international transfer safeguards, including copies of applicable SCCs, contact our support team.
For transfer mechanism details, email our support team.
When This Policy Changes
We may update this Privacy Policy as Word Fun:Puzzle Journey evolves and privacy laws change. Here's how you'll know when that happens.
We distinguish between material and minor changes. Material changes (new data practices, new data types, new third-party sharing) get prominent in-app notices. Minor corrections don't require separate notification.
Check the date at the top of this page to see when we last made changes. We keep a record of prior versions available on request.
Disagreement with Changes: You're always free to stop using Word Fun:Puzzle Journey if you don't agree with updates. Contact our support team to request account deletion.
Questions about this policy's update history? Email our support team.
Contacting Centhousuf
For any privacy-related questions, concerns, or rights requests, please contact Centhousuf using the information below.
Contact Details
- Privacy and Legal: our support team
- Customer Support: our support team
We respond to privacy requests within 30 days as required by applicable law. For complex requests, we may extend this by up to 60 days with prior notice.
When submitting a rights request, please include: the specific right you're asserting, your account identifier if available, and your jurisdiction. This helps us respond faster.
We're committed to protecting your privacy. Contact our support team with any concerns.